Shipping policy

Thank you for shopping with us. Below is all the information you need about our shipping times, costs, discounts and tracking process.

Order Processing Time 

  • All orders are processed Monday through Friday, excluding weekends and public holidays.
  • Orders placed before 2:00 PM (UTC+8) will begin processing the same business day.
  • Standard processing time is 1–3 business days. During peak sales events, processing may take up to 5 business days.
  • You will receive an order confirmation email right after purchase, and a second shipping confirmation email once your package is dispatched.

Delivery Time Estimates by Region

We work with leading international carriers to deliver your tackle safely worldwide. 

Destination

Standard Shipping

(Free over $100)

 Expedited Shipping
United States 7 – 15 business days 3 – 7 business days
European Union 10 – 20 business days 5 – 10 business days
Canada 10 – 18 business days 4 – 8 business days
 Australia / New Zealand 12 – 22 business days 6 – 12 business days
Rest of World 15 – 30 business days Contact for confirmation

 

Important note: Expedited shipping costs a flat fee of $29.9 per order. You must contact our customer service in advance to confirm service availability and exact delivery time before placing your order. Delivery times are estimates, not guarantees. Delays may occur due to customs clearance, severe weather or carrier operational issues.

Shipping Costs & Order Discounts

  • Free standard shipping applies automatically to all orders with a subtotal of $100 or more.
  • All orders with a subtotal of $200 or more automatically enjoy a 10% discount, which can be stacked with the free shipping benefit.
  • For orders under $100, standard shipping fees are calculated at checkout based on package weight and delivery address.
  • Expedited shipping has a flat fee of $29.9 and requires prior confirmation with our support team. It is not available for direct checkout selection.

Order Tracking

  1. After dispatch, a shipping confirmation email will be sent to your registered email address.
  2. The email contains your tracking number and a direct link to the carrier’s tracking page.
  3.  Please allow 24–48 hours for tracking status to update on the carrier’s website.
  4. If you have not received a tracking number within 5 business days, please contact our support team.

Customs & Import Duties

  • Prices on our website do not include import duties, taxes or customs fees charged by your destination country.
  • These charges are the sole responsibility of the buyer. We recommend checking your local customs regulations before ordering.
  • We cannot mark packages as "gift" or lower the declared value to avoid duties, as this violates international trade regulations.

Damaged & Lost Packages 

  • If your package arrives with visible damage, keep all original packaging and take photos of both the box and the product. Contact us within 7 days of delivery.
  • If your package is confirmed lost by the carrier, we will arrange a free reshipment or issue a full refund at your choice.

Address Changes

  • Please double-check your shipping address before completing checkout.
  • Address updates can be made within 24 hours of ordering. We cannot modify addresses once the order has been shipped.