Shipping & Delivery
1. How long does order processing take?
All orders are processed within 1~3business days (excluding weekends and holidays) after payment is confirmed.
You will receive a shipping confirmation email with tracking information once your package leaves our warehouse.
2. What are the delivery times to my country?
Standard Shipping
- United States: 7–15 business days
- Canada & Europe: 10–20 business days
- Australia & Oceania: 12–22 business days
Expedited Shipping
An extra $29.9 fee applies. Delivery takes about 3~7business days for most regions. Please contact customer service in advance to confirm feasibility and exact timeline before placing your order.
Delivery times are estimates and may vary due to customs clearance, weather conditions or local carrier delays.
3. Do you offer free shipping or order discounts?
Yes, we provide free standard shipping on all orders over $100 worldwide. On top of that, all orders with a subtotal over $200 automatically enjoy a 10% discount.
For orders below $100, standard shipping cost will be calculated automatically at checkout based on your location and package weight.
Expedited shipping costs a flat fee of $29.9 and requires prior confirmation with our support team.
4. How do I track my order?
Once your order is shipped, you will receive an email with a unique tracking number and a direct link to check delivery status online.
Orders & Payment
1. What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay and Shop Pay. All payments are processed through 256-bit SSL encrypted channels for full security.
2. Can I modify or cancel my order after placing it?
You can modify or cancel your order free of charge within 24 hours of purchase, as long as the order has not entered the processing stage. Please contact our support team immediately with your order number.
3. Do I need to create an account to order?
No, guest checkout is fully available. You can complete your purchase without registering an account. Creating an account does make it easier to track orders and view your purchase history.
Product & Warranty
1. What warranty do you offer on fishing gear?
All fishing rods and reels come with a "1-year manufacturer warranty" against defects in materials and workmanship. Lures, hooks and small accessories are covered by a 30-day quality guarantee. The warranty does not cover normal wear and tear, accidental damage or misuse.
2. Are your products suitable for saltwater fishing?
Most of our rods, reels and metal jigs are built with corrosion-resistant components for both freshwater and saltwater use. Please check individual product descriptions for specific saltwater suitability.
3. How do I choose the right rod action or lure weight?
Every product page lists full specifications including rod action, lure weight range, line capacity and recommended scenarios. If you need personalized advice, contact our support team with your target species and fishing environment.
Returns & Refunds
1. What is your return policy?
We accept returns within 30 days of delivery for unused, undamaged products in their original packaging. Customers are responsible for return shipping costs unless the item is defective or was shipped incorrectly. Discounted amounts will be deducted proportionally for returned items that were part of a promotional order.