Contact
Get in Touch
If you have any questions about orders, products, shipping or after-sales service, please feel free to reach out to us. Our support team will reply to you as soon as possible.
Customer Support
- Email: mufan0616@gmail.com
- Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (UTC+8)
- Average Response Time: Within 24 business hours
Important Notice
For expedited shipping service (extra $29.9 fee), **you must contact our customer service in advance before placing your order** to confirm availability and exact delivery time.
Inquiry Types
1. Order & Shipping
Order status, tracking, address changes, shipping time — please include your order number for faster handling.
2. Product Advice
Rod specifications, lure selection, saltwater suitability, warranty details.
3. After-sales & Returns
Damaged items, defective products, return requests. Please attach photos of the product and outer packaging.
4. Wholesale & Business Cooperation
Bulk orders, distributor partnership — contact us at: (mufan0616@gmail.com)
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Quick Help
Many common questions are already answered on our policy pages:
Contact Form
To help us resolve your issue efficiently, please provide the following information when submitting your inquiry: